RETURNING YOUR ORDER
Standard returns policy is 21 days for online orders.
Your return may be rejected if items fail to be in a resalable condition.
Items must be in their original condition and include all tags.
Items must be returned via our online portal.
You don’t have to pay anything when you drop your parcel off, however all UK return parcels are subject to a £1.99 return fee for up to 6 items, additional items will then be charged at £1 per item which will be deducted from your refund.
Your invoice is attached to your order dispatch email.
You will receive email confirmation of your return. Once your return has been processed, your refund will be issued via your original payment method within 3-5 working days.
CHRISTMAS RETURNS POLICY
We hope you loved your purchases or Gift, however if you do need to make a return you have until the 13th of January 2026 – This applies to purchases made between the 19th of October 2025 to the 21st of December 2025 (Any purchases made on or after the 22nd of December will fall into our 21 days return period)
Need help returning your order?
Reach out to our Customer Service team here to contact us.
